Disclaimer

Legal Disclaimer 

The information on this website has been compiled from published sources and is provided only as a guide. Although this information has been compiled with the greatest possible care to ensure that information published on this site is correct and up to date, Cuppy Co cannot guarantee the completeness, accuracy or topicality of all information presented, and accepts no liability in respect of any omission or error. The customer should always take full responsibility on their choices to satisfy themselves as to the ultimate suitability of a product for an intended internal use or external application. The legal information on the website is of a general nature and cannot be considered as a substitute for legal advice. Cuppy Co accepts no liability in the unlikely event of an adverse reaction occurring when using one of its products. No rights can be derived from the information. Cuppy Co accepts no liability for damage resulting from the use of the information or the website, nor for the malfunctioning of the website.

Jewellery Care and Wear Disclaimer 

Our Manifesting Abundance and Kawaii Collection are both our affordable jewellery collection! Please make sure you read our jewellery care guide which is listed on all our product pages. 

How to take care of our Jewellery 

  • Avoid contact with water, perfume and other chemicals 
  • Store jewellery properly 
  • Remove jewellery before going to bed, showering and physical activities

Refunds will not be given if the goods have been damaged by you, this includes:

  • Normal wear and tear 
  • Broken chains 
  • Wrong size! Please refer to our sizing chart and measurements 
  • Chipped, cracked or broken gemstones

Plating or oxidised 'antique' Finish that has worn off

Plating is a metal coasting that is bonded electronically or chemically to a case metal to give a difference colour or finish. Please be aware that plating will eventually wear down over time and depending on use etc. 

Sterling Silver Jewellery Care and Wear Disclaimer 

The lavish collection is our fine jewellery range which offers the highest quality sterling silver pieces. Sterling silver is more durable and hypoallergenic!

How to care for Sterling Silver

Our Lavish Jewellery Collection is 925 Sterling Silver.

Sterling Silver is a precious metal and may require cleaning from time to time.

Polishing Cloth is included in your purchase to maintain your sterling silver jewellery.

Soap and warm water is a classic cleaning method as an alternative to polishing cloth.

All Jewellery purchased from the Lavish Collection will come with a small jewellery box which is perfect for storing jewellery safely.

Please note: chlorine and bleach accelerate tarnishing and should be avoided. Proper caring and maintenance are necessary for any fine jewellery.

Refunds will not be given if the goods have been damaged by you, this includes:

  • Normal wear and tear 
  • Broken chains 
  • Wrong size! Please refer to our sizing chart and measurements 
  • Chipped, cracked or broken gemstone

Disclaimer of products 

Cuppy Co strives to ensure the accuracy of its product images and information on this website; however, some manufacturing changes may be pending updates on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings, and directions of all products before use and not rely solely on the information provided by Cuppy Co.

Disclaimer of suggested use

For external use only. Do not use on open wounds or broken skin. Avoid contact with eyes. Discontinue use if any signs of discomfort, irritation, or rash appear. Keep out of the reach of children. Avoid storing in extreme temperatures or under direct sunlight. Recap after use. Please review the ingredients list and patch test before full application. Individual results may vary.

If use causes an adverse skin reaction, then discontinue use immediately, and see your doctor or pharmacist if no relief comes from rinsing the affected area in cool water or you are a concerned about any side effects you may have whilst using Cuppy Co products or other named brands offered on our website. 

Disclaimer of Ingredients

Ingredients are subject to change at the manufacturer's discretion. For the most complete and up-to-date list of ingredients, please refer to the product packaging.

What do I do if I have an allergic reaction?

The ingredients of all Cuppy Co products are listed on the product page description. Please make sure you read everything carefully and in the unlikely event if you have a reaction please contact us info@cuppyco.com and we will do our best to give you a refund. We will need you to provide pictures and any other important information required by our customer service team. 

As everyone has different skin and health conditions we are are not responsible if such a reaction should occur as a result of any consumer using our products. If you develop a skin reaction or other sensitivity to any product, you should stop using it immediately and consult your doctor or professional. 

We advise if you have sensitive skin to do a small patch test first, we are not responsible if such a reaction should occur as a result of any consumer using our product. 

No Refunds and Exchanges 

We do not accept refunds for all our items due to hygiene reasons. Thank you for understanding if you have any questions or concerns about your specific item please contact our customer service team by emailing info@cuppyco.com